Editable document. This policy describes how PENS MAR LLC intends to operate. Items marked “to be confirmed” depend on services that are still being configured and should be reviewed, completed, and approved before publication.
1. Who we are
This website is operated by PENS MAR LLC, 1209 Mountain Rd Pl NE, Ste R, Albuquerque, NM 87110, United States. For privacy questions, contact contact@pensmarllc.site.
2. Information we collect
- Contact details you submit, such as name, email address, phone number, and message content.
- Order details, including shipping and billing addresses and the products you request.
- Email address if you choose to subscribe to product updates.
- Basic technical information sent by your browser, such as device type and pages visited.
3. How we use your information
- To respond to your questions and provide customer support.
- To process, confirm, and fulfil orders you place with us.
- To send product updates and offers, only where you have given consent.
- To maintain the security and correct operation of this website.
4. Legal basis and consent
We process personal information to perform a contract with you (for example, fulfilling an order), to meet legal obligations, and with your consent for marketing emails. You can withdraw marketing consent at any time by contacting us.
5. Sharing your information
We do not sell your personal information. Information may be shared with service providers that help us operate the business, such as hosting, shipping, and payment providers. To be confirmed: the specific providers will be listed here once they are contracted.
6. Data retention
We keep personal information only for as long as needed to fulfil the purposes described above and to meet record-keeping requirements. To be confirmed: specific retention periods.
7. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to certain processing. Send requests to contact@pensmarllc.site and we will respond as required by applicable law.
8. Security
We take reasonable technical and organizational measures to protect the information you submit. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Cookies
This website uses cookies and similar storage as described in our Cookie Policy.
10. Changes to this policy
We may update this policy as our services change. The revision date at the side of this page shows when it was last updated.